Privacy & Data Protection Policy

We may collect information when you voluntarily interact with our website, including when you:

• Make an online donation;
• Register for a campaign or social welfare activity;
• Register for or express interest in a Spiritual Trip / pilgrimage activity;
• Sign up to receive updates, newsletters or communications;
• Contact the Foundation;
• Submit an enquiry, feedback or request;
• Participate in volunteering or social welfare activities;
• Make a payment through our website;
• Register for any service, event or activity offered by the Foundation.

Depending upon the service used, information may include:

A. Personal information

• Full name;
• Email address;
• Mobile/telephone number;
• Residential or mailing address;
• City, State and Country;
• Age/date of birth, where required for a particular activity;
• Gender, where relevant to the activity;
• Emergency contact details, where required;
• Identification details where legally or operationally necessary;
• Any other information voluntarily submitted by you.

B. Donation and payment information

For donations, we may collect information such as:

• Donor name;
• Donation amount;
• Date and time of donation;
• Transaction/reference number;
• Payment mode;
• PAN or other tax-related information where required;
• Billing/contact information.

Important: Payment card, UPI, net-banking or other sensitive payment credentials may be processed directly by our authorised payment gateway/service provider. OM ANANTAM FOUNDATION does not intend to store complete card numbers, CVV numbers, UPI PINs, passwords or other authentication credentials on its own servers.

C. Spiritual Trip / pilgrimage information

Where required for a Spiritual Trip or pilgrimage activity, we may collect:

• Name of participant;
• Number of persons travelling;
• Age;
• Mobile number;
• Emergency contact details;
• Trip/activity selected;
• Donation/contribution amount;
• Payment details/reference;
• Identification information where reasonably necessary for registration, travel, accommodation, government requirements or safety.

Where Aadhaar or any other government identification is requested, it shall be collected only where reasonably necessary and handled with appropriate security and access controls. Such information should not be publicly displayed. On this website an identity number is stored encrypted, shown only in masked form (XXXX-XXXX-1234), and is never printed on a receipt, confirmation slip, email or SMS, and never encoded into a QR code.

OM ANANTAM FOUNDATION does not intentionally collect personal information merely because you browse our website.

Personal information is generally collected when you voluntarily provide it through donation forms, registration forms, enquiry forms, campaign forms, Spiritual Trip forms, communication forms or other website services.

You should provide information that is accurate and belongs to you or that you are legally authorised to provide.

When you visit our website, certain technical information may be automatically recorded, such as:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Date and time of access;
• Pages visited;
• Referring website;
• Approximate location derived from technical information, where applicable;
• Website performance and diagnostic information.

Such information may be used for website security, administration, analytics, troubleshooting and improving our services.

OM ANANTAM FOUNDATION may use personal information for legitimate organisational and operational purposes, including:

1. Processing and recording donations;
2. Issuing donation receipts;
3. Complying with applicable tax and regulatory requirements;
4. Communicating donation-related information;
5. Registering participants for campaigns and social welfare activities;
6. Managing Spiritual Trips and pilgrimage activities;
7. Generating registration confirmations, receipts and participation slips;
8. Sending transaction-related SMS, email or other notifications;
9. Responding to enquiries and requests;
10. Maintaining appropriate financial and accounting records;
11. Preventing fraud, misuse and unauthorised activities;
12. Maintaining website and information security;
13. Conducting internal administration and record keeping;
14. Improving our website, services and user experience;
15. Sending newsletters, updates, campaign information or other communications where permitted and, where required, with appropriate consent;
16. Fulfilling legal, regulatory, accounting or governmental requirements.

Donation-related information may be retained for accounting, auditing, statutory, tax, regulatory and organisational record-keeping purposes.

Where applicable, donor information may be used for statutory reporting and issuance of tax-related donation documentation.

Where OM ANANTAM FOUNDATION is eligible and registered under Section 80G, applicable donation reporting and donor certification shall be handled in accordance with prevailing Income Tax requirements.

OM ANANTAM FOUNDATION respects the confidentiality of donors.

Donor information shall not be sold, rented or traded as a commercial mailing list.

Information may, however, be shared with authorised service providers, payment gateways, technology providers, professional advisers, auditors, regulators, government authorities or other parties where such sharing is reasonably necessary for:

• Processing a donation;
• Providing a requested service;
• Maintaining website infrastructure;
• Sending transactional communications;
• Meeting legal or regulatory obligations;
• Preventing fraud or security incidents.

Online payments may be processed through authorised third-party payment gateway providers.

Payment information may be transmitted through secure and encrypted connections.

OM ANANTAM FOUNDATION does not ask users to provide their UPI PIN, card PIN, internet banking password, OTP or other confidential authentication credentials through email, telephone or unofficial communication.

Users should never disclose such information to anyone claiming to represent OM ANANTAM FOUNDATION.

Although reasonable security measures are implemented, no internet-based system can be guaranteed to be completely secure.

Our website may use cookies and similar technologies.

Cookies may help us:

• Maintain website functionality;
• Remember certain preferences;
• Improve website performance;
• Understand website usage;
• Improve user experience;
• Detect security or technical issues.

You may change your browser settings to accept, reject or notify you about cookies.

Disabling certain cookies may affect some website functionality.

Where you provide your mobile number or email address, OM ANANTAM FOUNDATION may use it to send:

• Donation confirmations;
• Receipts;
• Registration confirmations;
• Spiritual Trip confirmations;
• Important service notifications;
• Security-related communications;
• Enquiry responses;
• Campaign or organisational updates where permitted.

Marketing or promotional communications may include an option to unsubscribe where applicable.

Transactional, legal, security and essential service communications may continue where necessary.

Our website may use third-party service providers, including:

• Payment gateways;
• SMS service providers;
• Email service providers;
• Website hosting providers;
• Cloud infrastructure providers;
• Analytics services;
• Security services;
• Social media or embedded-content services.

Such providers may process limited information as necessary to provide their services.

OM ANANTAM FOUNDATION does not control the privacy practices of independent third-party websites or services.

Users should review the privacy policies of such third parties before providing information to them.

Our website may contain links to external websites, applications or services.

Such websites are independently operated and may have their own privacy policies.

OM ANANTAM FOUNDATION is not responsible for the privacy practices, content, security or policies of third-party websites.

Users are encouraged to review the privacy policy of every external website before submitting personal information.

OM ANANTAM FOUNDATION takes reasonable technical and organisational measures to protect personal information against:

• Unauthorised access;
• Unauthorised disclosure;
• Loss;
• Misuse;
• Alteration;
• Destruction;
• Unauthorised processing.

Access to personal information should be limited to authorised personnel and service providers who require such information for legitimate organisational purposes.

However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

OM ANANTAM FOUNDATION may retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected.

Certain information may need to be retained for longer periods because of:

• Tax requirements;
• Accounting requirements;
• Audit requirements;
• Legal obligations;
• Regulatory requirements;
• Donation records;
• Financial records;
• Dispute resolution;
• Fraud prevention;
• Organisational record keeping.

Where information is no longer reasonably required and there is no legal or regulatory requirement to retain it, appropriate steps may be taken to delete, anonymise or securely dispose of such information.

Subject to applicable law and the provisions that are in force from time to time, users may contact OM ANANTAM FOUNDATION regarding their personal information to:

• Request access to information held about them;
• Request correction of inaccurate information;
• Request deletion where legally permissible;
• Withdraw consent where processing is based on consent;
• Request information regarding the processing of their personal data;
• Raise a privacy-related grievance.

Certain requests may not be capable of immediate deletion where information must be retained for legal, tax, accounting, security or regulatory purposes.

Our website is not intended to knowingly collect personal information from children except where such collection is legally permitted and appropriate for a specific Foundation activity.

Where participation by a minor is required for an authorised programme or activity, information may be collected from or through the parent/guardian or as otherwise permitted by applicable law.

OM ANANTAM FOUNDATION may receive enquiries or donations from persons located outside India.

Where personal information is processed, stored or transferred through service providers located outside India, such processing shall be subject to applicable law and contractual or technical safeguards, where required.

International donors may also be required to provide additional information or comply with applicable laws and regulations governing foreign contributions.

OM ANANTAM FOUNDATION may use information to identify and prevent:

• Fraudulent donations;
• Fake registrations;
• Unauthorised transactions;
• Website abuse;
• Cybersecurity threats;
• Misuse of Foundation services.

If you suspect that your account, payment or personal information has been misused, please contact us immediately.

Persons who voluntarily subscribe to our mailing lists may receive communications from OM ANANTAM FOUNDATION.

We do not sell, rent, lease or trade email addresses as a commercial mailing list.

You may request removal from non-essential communication lists by contacting us through the official contact details provided below.

OM ANANTAM FOUNDATION may update this Privacy Policy from time to time to reflect:

• Changes in law;
• Regulatory requirements;
• Changes in technology;
• New website functionality;
• Changes in Foundation activities;
• Changes in data-processing practices.

The revised Privacy Policy will be published on this website with an updated “Last Updated” date.

Your continued use of the website after an updated policy is published will be subject to the revised policy to the extent permitted by applicable law.

For privacy-related questions, requests or complaints, please contact our privacy / grievance contact, who handles data-protection requests for the Foundation:

Organisation

OM ANANTAM FOUNDATION

Registered office

Office No 13, Building F, Windsor County

Head office

Pune, Maharashtra – 411046

Website

www.omanantamfoundation.com

Email

omanantamfoundation@gmail.com

Phone

+91 99999 63366

Privacy / grievance contact

Santoshh Badgu — Manager

Please include enough detail for us to identify your record — your receipt number, Booking ID or the mobile number you registered with — so the request can be actioned without further correspondence.